Privacy Policy

Last updated: August 2026. Bothends Farms Nigeria Limited respects your privacy. This Policy explains how we collect, use, store, and protect personal information when you use our website, place an order, request information, or communicate with us.

Information we may collect

We may collect your name, phone number, WhatsApp number, email address, delivery address, order details, payment references, enquiry content, device/browser information, and records of communications with us.

How we use information

We use information to process orders, prepare quotations and invoices, coordinate delivery, provide customer support, prevent fraud, maintain records, improve services, send requested updates, and comply with legal or regulatory obligations.

Legal basis and consent

Where applicable, processing is based on your request or contract, legitimate business needs, legal obligations, or consent. You may withdraw marketing consent at any time.

Sharing

Information may be shared only when reasonably necessary with payment providers, logistics partners, email or messaging providers, professional advisers, IT service providers, regulators, or law-enforcement authorities where legally required. We do not sell personal information.

International services

Some technology providers may process data outside Nigeria. Where this occurs, we seek to use providers and safeguards appropriate to the nature of the information and applicable law.

Security and retention

We use reasonable administrative and technical measures to protect personal information. Information is retained only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, accounting, and security.

Your choices

Subject to applicable law, you may request access, correction, deletion, restriction, or information about use of your personal data. Some records may need to be retained for legal or transactional reasons.

Cookies and third-party services

The website may use cookies or similar technologies and may integrate services such as Google Maps, Google Translate, WhatsApp, email forms, or payment providers. Those services may have their own privacy terms.